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When you open an account with mamadototo, you share certain personal details with us — and this policy explains exactly what we collect, how we use it, and what choices you have. Availability of our services depends on local law and is accessible only where local regulations permit.
We collect the information you provide when registering an account — your name, contact details, and the payment method details you enter to fund your account through DANA or Bank Transfer. Transaction records tied to your wallet activity are stored as part of your account history, and you can review them after login in your account dashboard. We also collect standard technical data such as device type, session timestamps, and access logs, which help us maintain account security and detect unusual activity. Cookies and similar tools record your preferences so the site loads consistently on your next visit. We do not sell your personal data to third parties, and we do not share your payment details — including DANA wallet identifiers and Bank Transfer account numbers — outside the operational partners needed to process your transactions. Data shared with payment processors is governed by their own policies, and we encourage you to review those separately. Retention periods follow applicable local regulations; we keep active-account records for the duration your account remains open and for a reasonable period after closure as required under the rules that apply to your region. Our data handling practices are subject to the laws of the jurisdictions where our services are available.
DANA transaction identifiers and wallet reference numbers are shared only with DANA's processing infrastructure. We do not store your DANA PIN or authentication credentials — those remain on your device and in DANA's own systems.
Bank Transfer account details you enter are used solely to process the transaction you initiate. Account numbers are stored in encrypted form and accessible only to the payment processing team handling your specific request.
We log device type, IP address, and session timestamps to protect your account from unauthorized access. These logs are not used for advertising and are accessible only to our security and support teams.
We use functional cookies to remember your login state and site preferences. You can manage cookie settings through your browser at any time; disabling certain cookies may affect how account pages load.
This policy covers personal data collected through mamadototo's website and account system. It sets out what falls inside our direct responsibility and what sits with third-party services you may connect to during your account journey.
All data collected during registration, login, and account settings changes falls under this policy. This includes contact details, security preferences, and the records we hold against your account profile.
Payment data processed through DANA and Bank Transfer is covered here to the extent it passes through our systems. Once data moves to a payment processor's infrastructure, their privacy terms apply alongside ours.
Your browsing behaviour on mamadototo pages — which sections you visit, how long you spend, and what you click — is covered by this policy. We use this data only for site performance and account security purposes.
Links to external sites, payment platforms, or wallet providers operate under their own privacy policies. We are not responsible for data handling by services outside our direct control; check each provider's policy before sharing information with them.
You have practical choices about the personal data we hold. You can request a copy of the information tied to your profile — submit that request through the support contact shown at the bottom of this page, and we will respond within the timeframe required under applicable local regulations. If any detail in your account record is incorrect — a name spelling, a contact address, or a linked payment identifier — you can correct it directly through the account settings page after login, or ask our support team to update it on your behalf. Where you believe data is being held beyond the period necessary for your account, you may ask us to review and remove it; we will confirm what can be deleted and what must be retained under legal obligations. Questions about how your data is used — including DANA wallet references or Bank Transfer account records — can be directed to our privacy contact at any time. We aim to keep the process straightforward: log in, check your account dashboard for the current state of your records, and reach out if anything needs adjusting.
Submit a data access request through our support channel. We will provide a summary of the personal data held against your account, including contact details and transaction references stored in your profile.
Update your name, contact information, or linked payment identifiers through the account settings page after login. For details that cannot be self-edited, contact support with the correction you need.
If you are unsure how a specific piece of data — such as a DANA wallet reference or a Bank Transfer record — is used or stored, contact us through the privacy support path and we will explain it clearly.
You may ask us to delete personal data that is no longer necessary for your account. We will confirm what can be removed and flag any records we are required to retain under the rules that apply to your region.
If you have a question about how your data is handled, or need to act on one of the rights listed above, the contact paths below are the right place to start. Each route reaches the team responsible for account and privacy matters.
Log in and use the account help section to submit a data query directly from your profile. This route links your request to your account record automatically, which speeds up our response.
Send data access requests, correction requests, or removal requests to our designated privacy contact address. Include your registered account identifier so we can locate your records without delay.
Our Indonesia support team handles account and data questions for users accessing the service from Indonesia. Contact them through the support page for local-language assistance with privacy matters.
Keeping your account data secure is part of how mamadototo operates day to day. We apply encryption to personal and payment data in storage and in transit, and access to account records is limited to the teams that need it to process your request. This section sets out the specific practices we follow so you know what to expect.
Personal data and payment records — including DANA wallet references and Bank Transfer account details — are encrypted at rest and in transit. Only authorised personnel can access the decryption keys, and access is logged.
We use functional and analytical cookies to keep your session active and understand how account pages perform. Manage or withdraw cookie consent through your browser settings at any time; the current cookie state is shown in your account preferences after login.
We retain active-account data for as long as your account is open. After closure, we keep records for the period required under the regulations that apply in your region, then delete them. You can ask us to confirm the retention period for your specific records.
When this policy changes in a way that affects your rights or how we handle your data, we will notify you through your registered contact detail before the change takes effect. The current version is always available on this page.
These are the questions we hear most often from account holders about how their data is handled. If yours isn't here, use the support contact paths above.
We collect the details you enter during registration — name, contact information, and the payment identifiers you link to your account. We also collect session and device data automatically when you access the site. You can review what is held by submitting a data access request through support.
Your DANA wallet reference is shared only with DANA's payment processing infrastructure to complete the transaction you initiate. We do not share it with advertisers or unrelated third parties. DANA's own privacy policy governs how they handle that data on their side.
Log in and go to your account settings page — most contact and profile fields can be edited directly there. For details that cannot be self-corrected, contact our support team with the change you need and your registered account identifier so we can locate your record quickly.
After account closure, we retain records for the period required under the local regulations that apply in your region. Once that period ends, the data is deleted. Contact our privacy team if you want confirmation of the specific retention period tied to your account.
Yes. Submit a removal request through our privacy support channel with your account identifier. We will confirm which data can be deleted and flag any records we are required to keep under legal obligations. The current status of your data is visible in your account dashboard after login.
Yes — the policy covers all payment methods available on the platform, including Bank Transfer. The account number you enter is encrypted and used only to process your specific transaction. Once it passes to the bank's processing system, the bank's own privacy terms also apply.